Is your company struggling to engage with clients and leads? Are there internal communication challenges between departments? Do your clients feel they are not being listened to?
We offer a range of consultancy services to help identify possible communication challenges and to provide solutions to transform your business and its results. Services include:
- ‘Secret Shopper’ style identification of current speaking and communication practice
- Reviews of current practices
- Recommendations of training, both individual, departmental and company
- Reviews of websites to ensure there are clear signposts for clients and customers to speak and communicate with the company
- Reviews of telephone conversations and creating good practice
- Customer service and dealing with complaints
Please contact us or call 0800 0938 464 to discuss your requirements.