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Audio CD: Make an Impact on the Telephone: Creating a Positive Image with Your Voice, Physical Presence and Actions When Using the Telephone in Business Situations

Audio CD: Make an Impact on the Telephone: Creating a Positive Image with Your Voice, Physical Presence and Actions When Using the Telephone in Business Situations

£37.00

Communicating by telephone is an effective way to reach out on a personal level with clients and customers.

This CD course teaches you to…

Description

Communicating by telephone is an effective way to reach out on a personal level with clients and customers.

This CD course teaches you to:

  • Speak clearly on the telephone
  • How to leave messages on voicemail that are audible
  • Answering the telephone
  • The art of listening on the phone
  • Using the telephone for media interviews
  • Managing your calls
  • Giving interviews on the telephone
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